Lease Decrease

"My 90-year-old mother-in-law was paying $2,440 a month for rent in her assisted living facility. Management announced a price of $1,525 for new tenants and refused to give the rate to my mother-in-law. When I asked the business manager about it, he not only refused, but terminated her lease. First I contacted the owner. Then I asked why her status as a loyal renter was disrespected – both by the price and by the treatment of her. I noted that she might need more intensive care in the future so would be a long-term customer for his even more intensive care centers. He lowered the rent to $1,982 and agreed to forego the annual rent increase. The Getting More negotiation tools worked great. The new rent is less than she paid 2 years ago." — Andy, student of the Getting More Model

GETTING MORE NEGOTIATION TOOLS USED: Find the decision-maker, ask questions, create vision of a long-term relationship, use standards, name bad behaviour without making yourself the issue. Lose the emotion